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***Please note our office hours are Monday - Friday 9am - 5pm******
We are also available by
**After hours and Saturdays by 
Appointment only.

Problems, Emergencies and After Hours Contact Information

  • If you are trying to reach us after hours please contact your First Choice Travel and Cruise travel agent first. 
  • If we are unavailable, please check your travel documents for the tour operator's customer service or during travel service numbers listed! 
  • Almost every property in Mexico and the Caribbean will have a representative from the tour operator there on property to assist you for hotel, airfare and other local questions.  They also work with the same transfer company which picked you up at the airport.
  • If you are anywhere else in the world there is always help available with the tour operator, resort or cruise line on site.